FAQ

Have you got a question? Perhaps we have answered this question before. If so, it will be listed on this page. Does your question remain unanswered? Contact us and we are happy to answer it! 

Payment

​1. What payment methods can be used?
​In our online shop you can pay byi creditcard and bank transfer via the option"Pay now" by Klarna.

Delivery

1. What is the estimated delivery time?
Usually it takes 3-6 business days for a parcel to be delivered in the United Kingdom. 

​2. Naar welke landen verzenden jullie?
We ship to many countries. Feel free to contact us if you want to inquire about the delivery costs to your country.

3. What are the shipping costs?
The shipping costs depend on the destination country and parcel size. For UK shipments we calculate €11.95 on shipping costs. If you place an order of €125.- or more, shipping is free.

Product questions

​1. Can handmade babynest be washed in the washing machine?
Sure, no problem!  It is possible to wash the entire babynest in the washing machine. The mattress may shift so it is best to keep it in place with some pins. You can wash the babynest at 30 degrees. Make sure you don't use too much fabric softner (no fabric softner is best) and do not use a wool washing program.

Let the babynest dry lying down to maintain its shape.

 

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